Help Center

FAQ

Shipping and Processing

How long is the processing time?

How long is the shipping time?

Do you deliver internationally?

Which courier will be used for the delivery?

Where will my item(s) be coming from?

How much does the shipping cost?

Payment

How do I place an order?

Which forms of payment do you accept?

How secure is my personal information?

Post-Sales

Can I cancel my order?

Can I make changes to my order/shipping address?

Will I receive a tracking number?

Why have I not received any order confirmation details?

I ordered 2+ items but only received one. Where's the rest of my order?

Why is the price shown on the package different to what I paid?

What happens if I am not at home for delivery?

Returns and Refunds

Our Return Policy

Return Shipping Information

Our Refund Policy

Our Order Cancellation Policy